Privacy policy

Privacy Policy – Fragancias 3Y

Last updated: August 28, 2025

At Fragancias 3Y, we are committed to protecting the personal information of our customers and users. This Policy describes how we collect, use, and safeguard your data when you interact with our website (fragancias3y.com), social media platforms (Facebook, Instagram, TikTok), e-commerce platforms, and shipping services.

1. Information We Collect

We may collect the following categories of data:

  • Contact information: name, shipping address, email, phone number.
  • Payment information: securely processed by authorized third parties (Shopify Payments, PayPal, Stripe). We do not store card details.
  • Order information: purchase history, purchased products, shopping preferences.
  • Browsing and marketing data: cookies, IP addresses, on-site and social media behavior, through tools such as Google Analytics, Meta Pixel (Facebook/Instagram), TikTok Pixel.
  • Customer service data: communications via email, social media, or phone.

2. How We Use Your Information

We use your personal data to:

  • Process, ship, and deliver your orders in the U.S. through authorized carriers (UPS, USPS, FedEx).
  • Manage payments and transactions securely.
  • Provide customer support and respond to inquiries.
  • Personalize your shopping experience and recommend fragrances based on your interests.
  • Run advertising campaigns on Facebook, Instagram, TikTok, and Google.
  • Comply with legal, tax, and security obligations.

3. Sharing Information with Third Parties

We only share your information with third parties essential for processing and delivering your purchases:

  • E-commerce and payment platforms: Shopify, PayPal, Stripe.
  • Advertising and social media platforms: Meta (Facebook and Instagram), TikTok, Google.
  • Carriers: UPS, USPS, FedEx (name, address, and delivery details only).
  • Legal or regulatory authorities: when required.

We never sell or rent personal information to third parties outside of our business operations.

4. Information Security

  • Data is protected with SSL encryption and advanced security protocols.
  • Access is restricted to authorized personnel only.
  • Our platforms are continuously monitored to prevent unauthorized access.

5. Data Retention

  • Order records are retained for a minimum of 5 years, in accordance with U.S. tax and accounting requirements.
  • Marketing data is retained as long as there is an active customer relationship or until deletion is requested.

6. Cookies and Tracking Technologies

We use first- and third-party cookies to enhance your site experience and display personalized ads. You may disable or limit cookie use through your browser settings.

7. Children’s Privacy

Our site and services are not directed to children under 13 years of age. We do not knowingly collect information from children, in compliance with the Children’s Online Privacy Protection Act (COPPA).

8. Customer Rights

Customers have the right to:

  • Access, correct, or delete their personal data.
  • Request limits on the use of their information for advertising purposes.
  • Withdraw consent for promotional communications.
  • Exercise their rights under the California Consumer Privacy Act (CCPA) and other applicable laws.

9. Changes to This Policy

We may update this Privacy Policy at any time. The date of the latest update will always be displayed at the top.

10. Contact

Email: fraganciastresy@gmail.com
Phone: +1 954 200 2644
Website: fragancias3y.com